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2.1. How to Pay Fines
Last Updated 10/29/2026
Paying Bills on a Patron Account
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Patron bills may be arked as paid within the Bills tab of a patron account. In this tab, staff can mark bills as paid by selecting the bill from the grid, applying the appropriate payment type, inputting the amount, and annotating if necessary. Both full and partial payments may be made using this method.
When a patron account has bills attached to it, the Fines Owed section in the patron summary panel will be colored red. Also, the top tabbed button of Bills in the patron summary panel will be colored red as well.
To view more information about the patron’s bills, or to make payments on or edit the bills, click on the Bills button from the patron account screen.
- Cash
- Check
- Credit Card
- Debit Card
- Work
- Goods
- Forgiven
Making Payments
- Navigate to the patron's account and click on the Bills tab.
- Check the box for "Reciept on Payment" located underneath the current bills grid. (This box is sticky, meaning it will remain checked after you have checked it once, unless you uncheck it, or your workstation is reset.)
- Select the bill you wish to pay.
- Select the Payment Type in the Pay Bill section of the page.
- Input the amount being paid in the Payment Recieved field.
- Check the "Annotate" box if you wish to leave a note on the payment.
- Click the "Apply Payment" button.
- If you have elected to annotate the payment, a modal will pop-up with a field for the note. Fill this in and click the Ok/Continue button.
If a bill is paid in full, it will be removed from the current bills grid. Staff can view paid bills by clicking on the "History" button above the current bills grid. Please refer to the Billing History chapter for more details on this interface.
Partial Payments
If your library allows patrons to make partial payments, the process is the same as indicated above. When inputting the amount paid, list the partial amount. This will be subtracted from the total amount billed, and the bill will remain in the current bills grid until it has been paid in full.