Home → Holds Management in Evergreen → Hold Fulfillment in NC Cardinal → Opportunistic Capture

1.5. Opportunistic Capture

Last Updated 03/19/2026

How Opportunistic Capture Impacts Hold Fulfillment

On This Page

Opportunistic Capture improves hold fulfillment efficiency by fulfilling local holds upon checkin, regardless of queue order. 

Opportunistic Capture improves hold fulfillment efficiency by fulfilling local holds upon checkin, regardless of queue order. While this may result in some users "jumping the queue," it reduces transit times, resulting in shorter average wait times.

How Opportunistic Capture Works

When an item is checked in, Evergreen scans to see if it is eligible to fulfill a hold. The order of hold fulfillment is:

1. Local Holds: Hold requests with a Pickup Library that matches the branch where an item is scanned.
2. System Holds: Hold requests with a Pickup Library in the same system where an item is scanned.
3. Queue Order: The next user in the queue, regardless of location, if there are no active requests for pickup within the checkin library system.